Should You Use Periscope in Your Business?

Ever since Periscope officially went live a few months ago, a growing number of people, businesses, and organizations have been trying to figure out how to take advantage of this live video streaming app while it is still relatively new and not so popular yet. If you are running a small business, you may be wondering if […]

Who Are Today’s Remote Workers?

When you hear the words “remote worker,” what images come to mind? Perhaps you picture a tech-savvy twenty-something sitting in a cafe and tapping away on his tablet. Maybe you think of a mother in her thirties trying to balance the demands of career and family, by working from her home office. Or, you imagine […]

Reimbursing Employees for Healthcare? You Could Be Fined!

Recently, a rather obscure and not so well known IRS rule went into effect out that could have devastating consequences for many small business owners. The new legislation is directed at employers who are helping their employees offset the cost of health insurance with so called health insurance reimbursement accounts or HRAs. For many employers, reimbursing […]

What is Three-Pronged Pricing?

As a new small business owner, pricing your products or services properly can get a little tricky. How do you determine how much to charge? How do you put an appropriate number on the value that you are offering? When you are just starting out, you may want to consider a three-pronged pricing structure. This […]

Why Millenial Entrepreneurs Will Be the Real Drivers of Alternative Finance

Long after the word “recession” stopped populating media headlines, the various forms of alternative, non-bank financing have continued to generate a more mainstream appeal , and this trend is only going to get stronger as the millenial generation continues to mature. This is good news for the alternative business finance industry, since this trend will […]

Are You Prepared for the Credit Card Fraud Liability Shift?

On October 1st of this year, Visa, MasterCard, Discover and American Express are changing the way they will respond to certain types of payment fraud. From that point on, if merchants are not accepting EMV chip cards (i.e. they don’t have a terminal capable of processing these payments), then they will be held liable for […]

5 Big Myths About Small Business Financing

When it comes to the ins and outs of small business financing, many small business owners are in the dark. According to a recent QuickBooks survey,  more than 40 percent of small business owners consider themselves financially illiterate. With so many small business owners not understanding even the fundamentals of business finance, it is little […]

6 Tips to Bring Your Small Business into Global Markets

The internet and the push for globalization may have made the world a smaller place, but expanding your small business’ operations into new international markets is no small undertaking. If it is not approached in the right way, your efforts to go global could severely disrupt your business activities in your home market and ultimately […]

How Do You Measure Your Customer Service?

Your customer service team is the face of your business. Yet, measuring the effectiveness of your customer service and how it fits into the the overall customer experience can be tricky. This is due to the fact that it is a very subjective variable based on your customers’ expectations and the impressions your business is […]

7 Ways to Quickly Re-Set a Bad Business Day

It happens to the best of us. You get up in the morning and hit your head, or you kid throws a tantrum, or you don’t feel well, or, perhaps you just woke up on the wrong side of the bed. We all have those “off days.” While there is a certain level of acceptance […]