New research about possible hormonal reactions to social networking has big repercussions for small businesses. In a preliminary study (chronicled here), Dr. Paul J. Zak, aka “Dr. Love,” has found that levels of oxytocin, which creates feelings of trust, spike during Facebook, Twitter, and blog use. Businesses can capitalize on this finding to enhance customer [...]
To be human is to feel. The whole gamut of human emotions gives us a sense of meaning, identity, and place, and without them we would go through life being little more than organic robots. But what happens when your inner emotional world collides with your work environment? Your emotions are often most tested [...]
I want to end off this series of Twitter posts by breaking away a little from the business theme of this blog and take a brief philosophical-type tangent… The Internet and the technology that both supports and relies on it has been changing quite rapidly over the past couple of decades, and throughout its insurgence [...]
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